Increase the Efficiency of Your Web Design Business
You know, these days, it's pretty easy to find information building
a web site. You can find info on everything from how to create your graphics
to what content you should include on your web site. More than likely,
you could probably write articles on building web sites with all the
knowledge
you've gathered.
However, there's more to running a successful web design business
than being able to build great web sites. First, you have to take
care of the logistics of running that business. And that's what this
article is about: teaching you what you need to know about running
your web design business.
So, here's a list of steps and processes you must implement to run
an efficient web design business.
Employ a client questionnaire before starting a project.
In order to accurately estimate the cost of a project (for you and
for the potential client), you have to know exactly what the client
needs and wants. By using a questionnaire that asks all the right
questions, you can pinpoint the time you'll need for the project
and what your costs are going to be.
Additionally, a questionnaire has the added benefit of showing the
customer that you really know what you're doing and that you're serious
about getting their site exactly right.
Create formal proposals for clients.
Many potential clients want to know exactly what they'll be getting,
in written terms, before starting on a project. They want to know
what their options are, what your ideas for their project are, and
most importantly, they want to know that you're a true professional.
A formal proposal says a number of things about your firm:
- You're well established
- You have meticulous business practices
- You're very serious about your work
- You're very good at what you do
Here's what to include in your proposals:
- a cover sheet
- a cover letter
- exact site specifications
- development guidlines
- payment terms
- site storyboard
- a contract
Create a set of generic, multi-purpose legally binding documents.
Oftentimes, a client must request that you do not
disclose information about their business practices, trade secrets,
etc. to anyone. Most
clients will feel uncomfortable simply "taking your word for
it" and will require an NDA (non-disclosure agreement) to be
signed by you.
When this happens, it's extremely expensive and time-consuming to
involve a lawyer to draw up the agreement. It's far easier to have
a generic document on hand that you can customize as needed and just
use whenever you have the need.
Additionally, in order to protect your interests and make sure that
you always get paid in full, it's wise to create a generic contract
that you can customize for each project you work on.
Develop a estimating system that allows you to accurately predict
your costs and the client's costs.
There are quite a few means to do this, so take some
time to sit down and figure out how to do it for your business.
It doesn't have
to be anything complex. It could be something as simple as charging
per page, etc. But it's important that it's accurate and will allow
you to make sure you don't undercharge for projects and put yourself
in a jam.
Putting all this into practice may take a fair amount
of time and money, but once you do, you'll be amazed at how such
small changes
in the way you do business can increase your sales and your effeciency.
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